Job offer: Mail Clerk

MINISTRY OF INFORMATION, COMMUNICATIONS, SCIENCE, TECHNOLOGY AND INNOVATION
EXTERNAL CIRCULAR NOTICE NO. 1 OF 2025

Applications are invited from suitably qualified local candidates for the following positions:

MINISTRY: INFORMATION, COMMUNICATIONS, SCIENCE, TECHNOLOGY AND INNOVATION

DEPARTMENT : POSTAL SERVICES
JOB TITLE : MAIL CLERK (1)

GRADE : E
RESPONSIBLE TO : ASSISTANT CONTROLLER

LOCATION :DISTRICTS

JOB PURPOSE

To process mail in order to reach its destination within a short specified period of time.

KEY PERFORMANCE OUTPUTS

• Processed Mail circulation
• Guaranteed appropriate Mail sorting
• Processed transactions

RECEIVERS / CLIENT

• Consumers
• Senior Management Team

MAIN DUTIES

PROCESS MAIL CIRCULATION

-Process all incoming and outgoing mail

-Receive and enter mail matters in appropriate bills and books.

-Dispatch internal, international mails and parcels.

• GUARANTEE APPROPRIATE MAIL SORTING

-Sorting letters on primary and secondary sorting frames

-Sorting letters for private bags and private boxes.

-Report irregularities observed during mail sorting.

-Forward unclaimed letters to Returned Letters Office (RLO).

-Check posted items for damages sustained in transit.

-Process unclaimed mail matter.

• PROCESS TRANSACTIONS

-Credit and debit customers’ accounts

-Record transactions and reconcile with cash balance.

-Process receipts and payments of money and postal orders.

• PERFORM RETAIL DUTIES

-Perform retail duties on a rotational basis.

-Collects revenue.

-Process and balance transaction.

-Accept and delivers mail items.

SKILLS

• Computer appreciation
• Knowledge of accounting

ATTRIBUTES

• Ability to work under pressure
• Approachable and proactive
• Good customer care
• Excellent interpersonal skills
• Personally motivated and able to interact

JOB SPECIFICATION

• Diploma in Accounting / Diploma in Business Management/Diploma in Business Studies plus two years working experience. Experience in Postal Services will be an added advantage.

OR

COSC plus 6 years working as a Postal Clerk.

Applications should be made on the relevant forms i.e. G. P. 103 for first appointment, G.P 104 for serving officers, accompanied by up-to-date correctly filled performance appraisal forms and certified educational certificates then addressed to:

THE DIRECTOR HUMAN RESOURCE MRS. MASEEISO LENKOANE

MINISTRY OF INFORMATION, TECHNOLOGY AND INNOVATION
P. 0. BOX 413 MASERU

COMMUNICATIONS, SCIENCE,

2ND FLOOR POST OFFICE BUILDING MASERU- 100
Or hand delivered to the Human Resource Office, Post Office Building 2nd Floor.
The closing date for submission of applications is the 14TH February 2025