Job offer: Retail Clerk x2

MINISTRY OF INFORMATION, COMMUNICATIONS, SCIENCE, TECHNOLOGY AND INNOVATION
EXTERNAL CIRCULAR NOTICE NO. 1 OF 2025

Applications are invited from suitably qualified local candidates for the following positions:

MINISTRY: INFORMATION, COMMUNICATIONS, SCIENCE, TECHNOLOGY AND INNOVATION

DEPARTMENT : POSTAL SERVICES
JOB TITLE : RETAIL CLERK (2)

GRADE : E
RESPONSIBLE TO : ASSISTANT CONTROLLER

LOCATION : DISTRICTS

JOB PURPOSE

To have displayed retail products and services and coordinated postal transactions.

MAIN DUTIES

COLLECTED REVENUE

Sell postal products and services to the public.

• Collects revenue on rentals of private bags and boxes, COD and other newly introduced retail services.

• PROCESS AND BALANCE TRANSACTIONS
• Issues ordinary and telegraphic money and postal orders as per requirement of each customer.
  • Cash postal orders, money orders and pensions for the customers on production of valid identity documents.
• • Records daily transactions into cash book for retail services.
  • Balance books of accounts for retail services.

• ACCEPTS AND DELIVERS MAIL ITEMS
• Accepts incoming mail, registered items and parcels from the customers. 3.2Delivers outgoing mail items at the counter to the customers.

• PERFOM MAIL CIRCULATION DUTIES
• Performs mail circulation duties.
  • Sorting letters on primary and secondary sorting frames
  • Sorting letters for private bags and private boxes.

• Report irregularities observed during mail sorting.

4.Forward unclaimed letters to Returned Letters Office (RLO).

• Check posted items for damages sustained in transit.

• Process unclaimed mail matter.

PERFORMANCE INDICATORS

• Balanced books of accounts
• Increased Revenue collection

SKILLS

• Computer Appreciation
• Knowledge of Accounting

ATTRIBUTES

• Ability to work under pressure
• Approachable and proactive
• Good customer care
• Excellent interpersonal skills
• Personally motivated and able to interact

KNOWLEDGE AND SKILL/JOB SPECIFICATIONS

• Diploma in Accounting / Diploma in Business Management/Diploma in Business Studies plus two years working experience. Experience in Postal Services will be an added advantage.

–    OR

• COSC plus 6 years working as a Postal Clerk.

Applications should be made on the relevant forms i.e. G. P. 103 for first appointment, G.P 104 for serving officers, accompanied by up-to-date correctly filled performance appraisal forms and certified educational certificates then addressed to:

THE DIRECTOR HUMAN RESOURCE MRS. MASEEISO LENKOANE

MINISTRY OF INFORMATION, TECHNOLOGY AND INNOVATION
P. 0. BOX 413 MASERU

COMMUNICATIONS, SCIENCE,

2ND FLOOR POST OFFICE BUILDING MASERU- 100
Or hand delivered to the Human Resource Office, Post Office Building 2nd Floor.
The closing date for submission of applications is the 14TH February 2025