Phuthalichaba Savings and Credit Cooperative Society, a fast-growing financial cooperative in the Lesotho, is seeking to recruit qualified and competent staff to fill the following vacant position;
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We are looking for a collections officer to assist with administration of Debt Collections. The collections officer will contact clients/members and inform them of their debts and ensure payments are made accordingly.
A successful candidate will be required to institute necessary measures including legal action when payments are not made.
To ensure success as a collections officer, a candidate shall have excellent communication, negotiation, and mathematical skills, as well as attention to detail.
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– Reporting to the Credit Manager, the Collections Officer shall assist the Credit department and Credit Manager with their responsibility for the PSCCS loan portfolio while maintaining the quality and health of the loan book.
Responsibilities are but not limited to:
• Reviewing and administration of the cooperatives debtor list
• Prepare and check the aging analysis report monthly to assess the status of the loan book
• Follow up delinquent loans and writes letters of demand to customers making them aware of possible litigation for their defaults.
• Establish and prepares a list of defaulters’ accounts to be visited in a manner that improve the collection.
• Identify the defaulters list and plan the strategies for collection process
• Prepare all collection reports, such as performance report, provisioning report, settlement report etc.
• Maintain a good management of reports from the external collectors.
• Any other duties as may be assigned.
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• A tertiary qualification in accounting, business management or administration, or any business or finance related field.
• Having experience working as a Collections Officer or Debt Collector is an added advantage.
• Excellent negotiating skills.
• Strong analytical skills, excellent communication, negotiation skills, and interpersonal skills, focused, self-driven, and attentive to detail.
• Familiarity with debt collection laws & Regulations.
• Knowledge of payment plans and accounting procedures.
• Knowledge of office and accounting software.
• Patience and resilience.
• Having knowledge of the Financial Cooperatives sector is an advantage.
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Interested candidates are invited to submit their resume, cover letter, and Certified Educational Certificates to [email protected].
The subject line should read as follows:
“???????????????????????????????????????????? ???????????????????????????? ???????????????????????????????????????????? – ????????????????????.”
The deadline for Applications is ???????????? ???????????????????????????????? ???????????????? ???????? ????????:????????.
Phuthalichaba Savings and Credit Cooperative Society Ltd is an equal-opportunity employer. We do not discriminate based on race, colour, religion, gender, age, disability, or any other protected status.
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•For inquiries (strictly) call our office on (+266) 2232 4328/ 5603 7658/ 62605770 during working hours only.
•Application inquiries via Facebook, WhatsApp, or any social media platforms will not be accepted.
•Physical submissions will not be accepted.
Join us in our mission to provide financial empowerment to our community.
