Fedics is looking for a deadline driven Catering Manager –to run with the day-to-day catering operations for a large catering in Lesotho, Butha Buthe . Overall responsibility is to manage the unit through setting and maintaining service delivery standards. Lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.
Duties & Responsibilities
- Take full responsibility and management of the unit
- Need to be able to work in a demanding environment.
- Setting and management of service delivery standards
- Lead, motivate, train and develop a team of staff
- Implement and maintain operational controls in line within budgetary requirements
- Ensure quality of food preparation, presentation and service is up to standard by meeting all quality star grading standards in all areas of responsibility as per grading checklist
- Ensure all policies and procedures are complied with
- Daily HR and IR issues (including training, development & performance management)
- Analyse and pre-empt client needs and possible complaints
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork and compile & understand weekly & monthly P & L
- Relationship building with the client and customers on a daily basis (essential)
- Must be able to work long hours and over weekends should there be a need
- Stay abreast of latest food trends and best practices
Skills and Competencies
- Excellent food skills required
- Strong judgement and problem solving skills
- Excellent people skills
- Strong interpersonal and communicative skills (verbal and written)
- Flexibility with regards to working hours
- Attention to detail
- Client service focused
- Business management principles
- Fully computer literate
- Previous managerial experience in the mining industry is advantageous
- Minimum of 4 years management experience in a similar role
- Drivers licence
Qualifications
- Matric
- National Diploma in Hospitality Management or any relevant tertiary qualification advantageous
Closing date: 2024/10/28
