We are currently looking for an Catering Supervisor to be responsible for monitoring the quality of the food, service and making sure that the outlets perform well, in conjunction with Catering Manager , will oversee the day-to-day catering operations for a corprate. Overall responsibility is to manage the unit through setting and maintaining service delivery standards. Lead, motivate and train staff. Implement and maintain operational controls in line/within budgetary requirements.
As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs.
Duties & Responsibilities
- Setting and management of service delivery standards.
- Lead, motivate, train and develop a team of staff.
- Implement and maintain operational controls in line within budgetary requirements.
- Ensure quality of food preparation, presentation and service is up to Tsebo Catering standards by meeting all quality star grading standards.
- Ensure all Tsebo Catering Solutions policies and procedures are complied with.
- Daily HR and IR issues (including training, development & performance management).
- Analyse and pre-empt client needs and possible complaints.
- Take responsibility for all functions by organising, preparing & co-ordinating.
- Management of all administration, finances, debtors, budgets, etc.
- Process paperwork.
- Monthly P & L.
- Relationship building with the client and customers on a daily basis (essential).
- Must be able to work long hours and over weekends should there be a need.
- Stay abreast of latest food trends and best practices.
Skills and Competencies
- Attention to detail
- Client service orientated
- Business management principles
- Excellent people skills
- Strong judgement and problem-solving skills
Qualifications
- 1-2 years previous experience within a commercial / mining establishment.
- A minimum of 2 years management experience in catering.
- National Senior Certificate (Matric) and relevant qualification relating to Hospitality Management
- Computer literacy MS Excel and MS Word
- Financial acumen
- Drivers licence & own vehicle
Closing date: 18 October 2024
