Job Title: Information communication technology for development officer (ICT4D)
Department/Country: Programs/Bokamoso Ba Bana (3B) Lesotho
Reports To: Project Manager – MEAL
Job Location: Maseru
Grade: 7
About CRS:
Catholic Relief Services (CRS) carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners, people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion, or nationality. CRS’ relief and development work are accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance, and peacebuilding.
Job Summary:
The ICT4D Officer will provide technical support to the 3B project teams in selecting and implementing ICT4D solutions as well as building capacity to utilize these solutions. The ICT4D Officer will play a role in strengthening the capacity of CRS project staff as well as 3B Implementing partners to effectively use new and existing information systems to better manage delivery of quality services. Additionally, the ICT4D officer is a key member of the ICT4D community within CRS and will be active in promoting the smart and effective use of technology to support CRS Lesotho programming through 3B project.
KEY Responsibilities:
- Provide support for existing ICT4D solutions.
- Provide training and mentoring to 3B staff to enable independent use of ICT4D technology components
- Recommends ICT4D strategies, policies and procedures by evaluating project outcomes; identifying problems; evaluating trends; anticipating requirements
- Support the development of data collection methodologies, processing, and information management for the different project activities using ICT4D solutions;
- Provide technical support during implementation of Commcare data collection tools.
- Develop an interface that other stakeholders, such as the MOET, MOAFs, and AIR can use to conduct their work supporting the project effectively.
- Design analysis templates for assessments and surveys with the MEAL Specialist based on harmonized templates
- Provide technical support during the major evaluation exercises and internal data audits and verifications.
- Support the technical development of MEAL processes and standard operating procedures within the project
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Required Qualifications and Experience:
Education
- Bachelor of Science in ICT, equivalent, or related.
Additional Skills and Abilities
- Project Management knowledge/ Certification
- At least 5 years of work experience in setting up and managing ICT-based knowledge and information management systems.
- Experience in training and mentoring staff in ICT
- Experience in managing IT projects
- Knowledge of Data analysis tools: i.e. Iformbuilder or CommCare, other
- Knowledge of data visualization tools such as Excel, PowerBi, Zoho, tableau or any other related tools will be an added advantage.
- Strong understanding of SQL and general relational database management technologies. Certification preferred.
- Good understanding of data modeling.
- Understanding of software development concept and methodologies.
- Experience in implementing donor-funded projects
- Experience in working for NGO/NPOs.
- Ability to transfer skills and knowledge through, training, mentorship and accompaniment
- Demonstrated ability to work with and in teams
- Exceptional organizational skills
- Excellent written and oral communication
- Strong conceptual and analytical skills
- Ability to think innovatively and strategically
Required Foreign Language:
Fluent in both Sesotho and English
Travel – Must be willing and able to travel up to 60% of the time.
Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.
- Integrity
- Continuous Improvement & Innovation
- Builds Relationships
- Develops Talent
- Strategic Mindset
- Accountability & Stewardship
Submission: Please note that the position is only open to applicants who are Citizens of Lesotho. Interested Basotho candidates should submit their CV, cover letter, Certified copies of Education certificates, no later than 9th August 2024 at 5pm by email to [email protected] with the subject line: ICT4D OFFICER
. If the subject line does not indicate the position, the applicant will not be considered. HARD COPY APPLICATIONS NOT ACCEPTED. ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.
Please be advised that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, all successful candidates will be subject to a comprehensive background check, and their personal/professional references will be asked to evaluate their behaviors related to the above safeguarding-related topics.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
CRS is an Equal Opportunity Employer
